Select transaction from the collections list on the Dashboard.

Click the Dispute button.

Enter a description explaining the claim.

Click the browse hyperlink to select and attach relevant documents to support your claim.
*Uploading insufficient documentation will likely cause a rejection. Please be sure the supporting documents match the transaction in your claim.

Click the Submit button.

Thank you for submitting a claim, please check your inbox for an email confirming receipt from our Support Team.
You'll hear back from us as soon as possible (within 1 to 3 business days).
Please hang tight, we're working on your request. 🙂
Thank you
Precise Support Team